Concord Consulting & Association Management, Inc has been in business since 2002. Concord Consulting is currently owned by Danita L Vaughn, AMS, CMCA, PCAM who was CFO of Concord Consulting before purchasing the business from her longtime mentor and friend when she retired in January 2023. 

 

Danita L. Vaughn has been in the Community Association Industry since 1988. Starting in the industry processing daily check deposits and from there working in accounts receivable, moving to the administrative side of the industry as a violation clerk, repair and maintenance dispatcher and then an assistant manager.  She began her career as a Community Association Manager in 1994.  She has worked as an onsite manager but most of her career has been as a portfolio manager.  

 

Danita is certified by Community Association Institute (CAI). In 2006 obtaining the highest designation in the Homeowners Association industry as a Professional Community Association Manager (PCAM), one of the less than 2000 in the United States and very few in the County of Ventura. She believes in continued education for herself and her staff. Board members are encouraged, but not required, to participate in the continuing education available through CAI. 

 

Since purchasing Concord Consulting in January 2023, changes have been made to the  processes and procedures in the office to make the staff more efficient and provide a superior work product to our clients. 

 

We working toward having a paperless office and have invested in a computer software to reduce the amount of paper used for creating agendas and financial statements. We can now create these documents electronically without having to print documentation that was necessary before. 

 

We have been working with the Enumerate Central database program to send more documents via email to the owners that have signed up for electronic notification in lieu of mailing annual notices, newsletters, billing statements etc. Reducing the administrative and copy costs to our clients. We are also encouraging all owners to use the owner web portal to access their account information and for documents. 

 

We “live” answer our telephones and are available for homeowner calls regarding their accounts, maintenance needs or questions regarding the Association’s policies or other matters during regular business hours. We work together as a team to handle the daily correspondence, answering the telephones and administrative assignments. 

 

We do our best to answer the homeowners calls and requests immediately or within an acceptable timeframe.  We strive daily to keep our communications with the Board, homeowners and vendors always open and courteous. Our goal is to serve the needs of your community to the best of our ability. We think we do a great job! 

 

We have the experience, we have the expertise, and we understand community association’s management and financial needs. We are confident that we are able to meet the needs of your community.